Last Updated: 23 February, 2023.

At TruParts, we are committed to delivering your automotive parts in a timely and efficient manner. Our shipping and delivery information outlines the expected delivery times based on the type and source of the parts.

1. Locally Sourced Items (Within Zambia)

For items sourced locally within Zambia, we aim to have them ready for collection or delivery within 1 to 2 business days.

2. Parts Sourced from South Africa

Parts sourced from South Africa may take slightly longer to reach you. We typically have these items ready for collection or delivery within 3 to 7 business days.

3. Parts from Overseas

Parts sourced from overseas locations may have varying delivery times depending on factors such as part type, quantity, and weight. In general:

• Small and lightweight items: Ready for collection or delivery within 5 to 10 business days.
• Medium-sized items: Ready for collection or delivery within 10 to 15 business days.
• Large or heavy items: Ready for collection or delivery within 15 to 21 business days.

4. Shipping Costs

Shipping costs may vary depending on the destination, as well as the size and weight of the items. It’s important to note that these costs will be clearly outlined in the quotation you receive once you’ve confirmed your order.

5. Contact Us

If you have questions or require further information about shipping and delivery, please contact our support team at sales@truparts.co.za.

6. Changes to Shipping and Delivery Information

We may update our shipping and delivery information as needed. Any changes will be reflected on our website, and your continued use of our services implies acceptance of the updated information.

Thank you for choosing TruParts. We aim to provide you with a seamless experience in receiving your automotive parts.