At TruParts, we’re committed to making the process of finding and procuring auto parts as seamless as possible for our valued customers. Here’s a step-by-step guide on how our service operates:

1. Submit Your Parts Request: Provide details on the specific auto part you need.
2. Our Network in Action: We tap into a global network of suppliers and scrapyards to find the best deals for you.
3. Customized Quotation: Receive a detailed quote with pricing and estimated lead time for your requested part(s).
4. Confirm Your Order: Review the quote, and make a 50% deposit to confirm your order.
5. Payment Options: Conveniently pay in person at our Lusaka office, via Mobile Platforms (Airtel, MTN, and Zamtel) or via bank transfer.
6. Sit Back and Relax: Once confirmed, we secure your parts from trusted suppliers.
7. Final Payment: Pay the remaining balance upon part(s) arrival. Reach out to our support team for any assistance.